![]() MOST powered splitters do not work with moca. Third, make sure your main home splitter is NOT POWERED. Which if you know, verizon uses moca for the lower end internet services (like 150/150) as their routers and set-top-boxes all use moca for tv guide and on demand streaming. I also recommend it because a lot of verizon techs user this brand for their own in-house when they are not using "verizon" branded splitters. For my home, just to make sure we had proper compatibility, I bought an 8 away splitter (non powered) that works with moca ( ) this is actually one of the best non powered splitters I can recommend. If that splitter does not support the higher end moca frequencies, this could be the cause of losing connection loss. This splitter is the key splitter for your home. by which I mean after comcast's line comes into your home, it usually goes into a 4 to 10 way splitter depending on house size. Great thing about verizon these days is the only connection coming into the house is fiber optics, so the moca signal cannot leak outside the house. It ensures the moca network doesn't leave your house, as with comcast, you can literally provide your neighbors with moca (or interfere with their moca network if they have one too). that alone can help a lot with signal connectivity. Sub-band D-High (DH): 1350 to 1675 MHz edge to edge (325 MHz wide)įirst you need to make sure you have a PoE filter on the line coming into your house from Comcast. Sub-band D-Low (DL): 1125 to 1225 MHz edge to edge (100 MHz wide) Could I get someone here to PM me please? Thanks! It appears there's a way to have Comcast come out and verify my home's wiring and that all is well with my setup. That setup works just fine, either with the old ECB2500s or the MM1000s plugged in (i.e., the X1's MoCA isn't being affected by my MoCA boxes, whether or not my setup works or not). I have Comcast for Internet and X1 cable service, with a DVR and three "dumb" boxes. I've tried several channel setups ("Band D High", which works for a while before dropping out, and "Band D Extended", which can't even be seen downstairs).įor 4 years I had a pair of Actiontec ECB2500s running on two of the exact same jacks that now don't work at all with the MM1000s, even if I force the MM1000s to work in MoCA 1.1 mode (and don't even connect the 3rd MM1000). If I connect them together with a few 6-ft coaxes via a 3-way splitter to test them, they all communicate just fine- but once I add them to my home Coax, they either can't see each other, or they'll connect then disconnect some time later. I've bought three Motorola MM1000 MoCA 2.0 adapters (which are functionally like Actiontec ECB6200s) and a bunch of 2GHz splitters. Outside of these times, our Xperts and other community members are likely to respond to your post. Our team works to get to everyone as quickly as possible, but due to the number of requests we receive, it may take up to 72 hours to receive an official response from our team. After these times, it may take longer to get an official response. Our mod team will provide official support during the hours below when issues require our attention (like billing requests, troubleshooting advanced technical issues, etc). Got a question or need some help?Ĭreated and moderated by both customers like you and verified employees, our community is your official source on Reddit for help with Xfinity products and services. Some features may not work correctly in "Old" Reddit, although basic navigation should still function.
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